Effective Date: February 20, 2026

Welcome to Coway America ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://cowaynyc.com) and use our subscription or consultation services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our products, subscribing to our services, or contacting us. The personal information that we collect may include:

• Contact Data: Name, Email Address, Phone Number, and any other information you provide in our contact forms.

2. How We Use Your Information

We use the information we collect or receive to:

• Respond to your inquiries and provide consultations for Coway water purifiers, air purifiers, and bidet rentals/purchases.
• Send you marketing and promotional communications (you can opt-out at any time).
• Improve our website and customer service experience.

3. Information Sharing and Disclosure

As an Authorized Dealer, we may share your information with Coway's corporate headquarters or service technicians solely for the purpose of processing your applications, arranging installations, or providing maintenance services. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Coway America
Email: [email protected]
Phone: 917-434-2002
Address: 159-07 Northern Blvd, Flushing, NY 11358